Gas & Electric Cooktop Repair and Installation Service
Lake Zurich +25 miles around
A broken cooktop can disrupt your entire kitchen routine and affect your daily life. At JT Services, Inc., we provide professional gas, electric, induction, and combination cooktop repair and installation services for both residential and commercial kitchens. Whether it’s a minor burner issue, faulty ignition, or complete system failure, our skilled technicians are ready to diagnose and fix the problem quickly and efficiently. We handle all types, brands, and models of cooktops, ensuring safe, high-quality, and long-lasting results. You can rely on us to restore the functionality of your cooktop and keep your kitchen running smoothly.
Count on JT Services, Inc. for expert cooktop repair, installation, and maintenance tailored to your needs. We are dedicated to providing dependable service that keeps your kitchen operating at its best.
Common Cooktop Issues We Repair
https://appliance-solution.com/appliance-repair/Prompt attention to cooktop problems ensures safety, efficiency, and extends the life of your appliance. Our experienced team is ready to help with reliable solutions.
Some common issues we repair include:
- burners not heating;
- burners heating unevenly;
- control panel not responding;
- clicking sounds without ignition;
- indicator lights malfunctioning;
- gas leaks or unusual gas smells;
- electrical issues or sparks;
- ignition switches not working properly;
- temperature regulation problems;
- surface elements staying on continuously.
Technicians bring the expertise needed to quickly and efficiently repair or install your cooktop. Whether it’s a gas or electric cooktop, every aspect of installation, maintenance, and repair is handled with precision. The focus is on restoring optimal functionality, ensuring long-term reliability, and preventing future issues. With thorough service, kitchens regain their efficiency, providing peace of mind and allowing you to get back to cooking with confidence.
Brands We Service
We provide repair and installation services for a wide variety of cooktop brands. Our team is highly skilled in working with all major brands, ensuring quality and reliability.
- Wolf
- Thermador
- Dacor
- Kitchen Aid
- Samsung
- Whirlpool
- Maytag
- Kenmore
- LG
- GE
- Hotpoint
- Electrolux
- Frigidaire
- Bosch
- Viking
At JT Services, Inc., we offer expert gas, electric, induction, and combination cooktop repair, installation, and maintenance services for both residential and commercial kitchens in Lake Zurich and surrounding areas. Whether you're dealing with a broken burner or need a complete system overhaul, we have the tools and knowledge to get the job done right. Trust us to keep your cooktop in top condition and your kitchen running smoothly.
Michael J.
1 day ago
So lucky to have found JT Services. They were so easy to work with and very good at communicating updates for our fridge repair. They were affordable and professional. I highly, highly recommend using JT Services for appliance repair.
Sarah S.
2 days ago
JT Appliances did an amazing job. Called them and they were able to be out at our house within a couple of hours. Diagnosed our problem with our air conditioner and was able to get it fixed and up and running on the same visit. Very informative, reliable, and easy to schedule.
jamey D.
3 days ago
Viatalii was prompt, respectful, knowledgeable, communicative, and patient. I appreciate the care he took with my dishwasher and oven and how he explained everything to me. Thank you!
Cathy C.
1 week ago
Vlad was wonderful. He was extremely patient and explained everything to me. He helped me understand my entire system. Great representative for your company.
Caron G.
1 week ago
Techs were excellent fast and very professional great company highly recommend!
Jeanne A.
1 week ago
Fixed my oven. Very good explanation of what was needed. Highly recommend
Nancy G.
1 week ago
Was easy to make appointment to have my furnace cleaned. .Vlad was very friendly and thorough. Highly recommend.
Roger F.
1 week ago
Mykhailo with JT Services Inc was very knowledgeable and provided high quality professional oven appliance repair service. He diagnosed my oven wiring problem, and replaced the broiler heating element.
Dorothy G.
1 week ago
Mykhailo was exceptional, thoughtful & knowledgeable. On time with plenty of communication, quick, efficient, clean and kind
I highly recommend Mykhailo & JT Services!
Thank you again!!
N F.
2 weeks ago
They did a great job. The quote was reasonable with reliable brand equipment. We purchaced a new heater and heat pump along with moving the location in a 4 ft crawlspace. It was a difficult installation and they worked nonstop to get everything done. Eugene explained everything clearly and in detail. They made sure everything was functioning properly and cleaned up when complete. We love the new system.
Douglas S.
2 weeks ago
Quick diagnosis. Once the part came in The repair was done quickly. They charged a very fair price. I highly recommend.
Mark L.
2 weeks ago
Clean & professional.
Lisa L.
2 weeks ago
Not one but two very successful installations, first was dishwasher, second a disposal and worth applying their magnetic business card to fridge permanently!!!
Tim V.
2 weeks ago
Vlad was great at the install of our thermostat, making sure it worked well with the system and explaining the features.
BK Rose Studio (BK Rose S.
2 weeks ago
JT services was great! We were long overdue for an hvac tune up and they came out and did a great job. The whole process was super easy. Recommending to all my neighbors!
Barry S.
3 weeks ago
Polite, knowledgeable, friendly and timely.
Ty H.
3 weeks ago
The service rep was extremely professional and did a great job with the preventative maintenance on my HVAC unit
Joseph R.
3 weeks ago
Very professional. Right on time and did a complete inspection. Happy customer!
James K.
1 month ago
Professional service with care and good advice.
Matt B.
1 month ago
Eugene was excellent as always. Thank you.
Ronald S.
1 month ago
Excellent the tex took the time to explain everything I was very pleased
Ken L.
1 month ago
Mike and his partner were polite, quick and thorough. Many thanks!
Endless S.
1 month ago
Mykhailo was very professional.
Anita I.
1 month ago
They were professional and knew what the problem was. The tech gave me two case scenarios and unfortunately was correct in what he thought it was. I appreciated his honesty and would call for other appliances if needed.
A V.
1 month ago
Technician was clean, courteous, punctual, and communicative.
Aggy S.
1 month ago
Very professional i will keep using JT for all
My my home repairs.
Chris M.
2 months ago
The technician inspected the stove and explained to me that the stove was not repairable. He looked up the model number and found that the stove was 15 years old. Thanks for saving me from needless repairs. 👍
Jessica and Alec M.
2 months ago
My fridge was not working and Mykahilo from JT Services made this entire process of getting it fixed so simple! He had great communication, very friendly and efficient. Exceeded my expectations overall!
Jennifer E.
2 months ago
I called multiple companies before calling JT Services. Some were even advertised as less with good reviews. The main reason I went with JT Services is because they picked up the phone when I called. I appreciated being able to speak to a live person and ask questions. The lady iI spoke to was knowledgeable and answered all my questions and told me what I could expect for my appointment. You would not believe how many companies let AI answer the phone and try and schedule. No thank you.
The expert was very professional, arrived exactly when he said he would. He was quick to diagnose and was able to fix my issue within the hour of arriving.
10 out of 10, will recommend, and will use their services again if any future issues come up.
Ted B.
2 months ago
Vlad arrived at the scheduled time. Asked me a couple of questions about my concerns with the AC. He diagnosed the problem and explained what needed to be done to fix the AC. Shortly afterwards my home was cool again. JT Repair and Vlad are highly recommended. T.B. and satisfied.
Josephine N.
2 months ago
JT Services amazing. They did an amazing and quick job repairing our fridge today. They are very reasonably priced and are very professional.
Allison M.
2 months ago
JT Services was here within 2 hours of my call, and Vlad had my AC up and running within an hour of being here. He was kind, efficient, and explained everything in a way that I could understand. Will be calling again next time my HVAC acts up!
Carolyn G.
2 months ago
Arrived on time and thoroughly checked out the issue with my stovetop and provided information about how to avoid the issue in the future.
Mary B.
2 months ago
No charge for fixing a warped plastic component in the freezer basket which triggered service alert. Prompt and courteous service. Highly recommend!
Manuel F.
2 months ago
Very professional, reliable people
David D.
3 months ago
Excellent service. Solved several problems I was not aware of.
Eli Usach (.
3 months ago
So glad that literally 12 hours before my water heater died I got referral to JT services, I did not know that I will need it so soon, but fate make another plans. Scheduling was quick, information what it will involved clear, communication between I and service crew constant.
Corinne G.
3 months ago
Knowledgeable, on time, explained issues and what needed to be done to fix.
Barb W.
3 months ago
Extremely knowledgeable and explained every step. Work was exactly as promised. Highly recommend!
Brian V.
3 months ago
Timely and professional
nancy B.
3 months ago
Excellent service. Kind, compassionate, trustworthy! This is the second repair performed for me and each was extremely satisfactory for me
Ed S.
3 months ago
Eugene and his team were AWESOME! From the original visit to completion yesterday every question was answered, every concern discussed, and every step very carefully executed. The team worked efficiently together and the office staff were effective communicators. Intend to contract with them for annual maintenance as we've never had anyone better!
john C.
3 months ago
Technician was able to repair and clean old dryer. Not to repair versus just replace.
RIVERSIDE H.
3 months ago
Excellent service. Fast and reliable. Will definitely use them again.
Mariya M
3 months ago
Highly recommend Jt Services! Quick response time and Easy to make an appointment. Eugene does quality work and is very knowledgeable.
MARY ANN P.
3 months ago
EXCELLENT CUSTOMER SERVICE!!!!
I WORKED WITH MIKE FOR APPLIANCES AND VLAD FOR HVAC AND THEY WERE EXCELLENT!!!! THEY EXPLAIN EVERYTHING EASY AND CLEAR SO THAT YOU UNDERSTAND WHATS GOING ON WITH THE PROBLEM. THANK YOU GUYS!!!
Frances S.
3 months ago
JT was very responsive after my home warranty service request was submitted on a Friday, I believe. They called me within 24 hours and were able to setup service for that coming Monday. My AC was not cooling sufficiently. Eugene hasdbeen to my home before over the years. He is GREAT to work with...very easy going, knowledgeable, helpful, explains and shows you things, etc. Very glad that JT Services is who my home warranty company has partnered with. I would highly recommend JT Services and specifically Eugene.
Rob M.
3 months ago
Did a great job! Very professional!! They were on time for both appointments and completed the work very efficiently. We would highly recommend them.
Billie S.
3 months ago
JT Services has been our HVAC service and repair company for years. Eugene is very professional, knowledgeable and friendly. He explains everything so I understand it.
L B.
3 months ago
Eugene and his crew came out to replace my HVAC system. It was an extremely hot day and the job took 5 hours or more to remove my old system and carefully install the new one. I was a little worried because I live in an old building and the space that houses the unit is very small. I was very pleased with the result. Very clean install! I will continue to hire JT in the future.
Steve C.
3 months ago
Eugene from JT Services had our AC working again in 20 minutes. Highly recommended.
HARRY M.
4 months ago
Simply the best,.Always reasonable and reliable
John A.
4 months ago
Obtaining a new and complete HVAC system is a major investment, and JT Services made the entire experience smooth, professional, and stress‑free. I met with six other vendors beforehand—some didn’t even bother to come out—but Eugene from JT Services showed up promptly, was respectful, and thoroughly assessed our old system before providing thoughtful recommendations.
The installation team, including Eugene, was meticulous and respectful throughout the process. Julia was incredibly patient, answering every question we had and walking us through all the options from the various quotes we’d received. We didn’t choose the cheapest setup or the most expensive one; instead, we were able to select the exact make and model of the furnace, evaporator coil, and AC unit to match our needs and budget.
From dismantling the old system to installing new ductwork and cleaning up afterward, everything was handled efficiently and professionally. The workspace was spotless when they finished, and we couldn’t be happier with our new HVAC system.
Shop around and compare—what truly set JT Services apart for us was how Eugene and Julia communicated and treated us. Their professionalism and care made all the difference
Alex K.
4 months ago
★★★★☆
Overall, the repair was successful, and the technician correctly diagnosed and fixed the issue. The replacement part arrived within the estimated timeframe, and once it was available, the repair was scheduled promptly. The technician was professional and explained the repair process clearly.
The reason I'm leaving 4 stars instead of 5 is the billing and communication.
The technician told me that my $60 diagnostic fee would be deducted from the total repair cost. The estimate I received prominently displayed a total of $323.61, which I naturally understood to be the total cost of the repair after that deduction. However, the final invoice showed that the actual total out-of-pocket cost was $383.61 because the $323.61 represented only the remaining balance after the previously paid $60 diagnostic fee.
The math is correct, but I believe the estimate is presented in a way that can easily confuse customers. I recommend asking them to clearly state your total out-of-pocket cost, including any diagnostic fees you've already paid, before approving the repair.
Communication during the parts wait could also have been more proactive. I had to follow up several times to get updates on the shipment status.
Overall, I'm satisfied with the quality of the repair itself, but I think the billing presentation and customer communication could be improved.
xmazdatracy
4 months ago
Quoted same day we called, and fixed three days later when the part came in. Thank you!
Kathy S.
4 months ago
Wonderful service! Very professional and friendly technicians. I highly recommend this company
Artem G.
4 months ago
Great service !
Chris
4 months ago
Great service! Quick diagnosis and fix of the two appliance issues I had and reasonable pricing.
Carol A.
4 months ago
They showed on time, we're very knowledgeable and thoroughly explained my options.
Sharon C.
4 months ago
I called JT Services regarding my washing machine. They were very prompt in responding and their service person Vitalii was very kind, professional and thorough. Would definitely recommend!
Mary Beth D.
4 months ago
Technician came out the day after we called. He was knowledgeable, professional, and kind. He thought he would have to come back to finish the project but was able to do everything needed in one visit. Thank you!
Rebecca J.
4 months ago
Quick friendly service!
Nishanth S.
4 months ago
We highly recommend JT services. We have used JTs expertise from residential to commercial services and we have been satisfied and happy with his thoroughness and professionalism every time.
Marc P.
5 months ago
Great service and quick response time
Stephane T.
5 months ago
JT SERVICE WAS GREAT WONDERFUL CUSTOMER SERVICE. HIGHLY RECOMMEND.
Kathy A.
5 months ago
Arrived as scheduled
Assessed issue within a reasonable amount of time
Explained next steps
Scheduled 2nd visit within a reasonable amount of time
Arrived as schedule
Fixed problem
Respectful, friendly
Steve T
5 months ago
Very great service! Great customer service, quick but effective, affordable! Will definitely use them again!
Satyendra K.
5 months ago
Vitalli did a great job explaining the issue and fixing it
Joree M.
5 months ago
Highly recommend Vitalli with JT Services. He came to fix our dishwasher and gave us tips on how to take care of it, but showed me steps along the way he was taking and explained everything really well. Prompt,
Clean and reliable. Definitely give them a chance.
Laura B.
5 months ago
Eugene came for routine check of AC. As always, he was pleasant, friendly, knowledgeable l, and honest. Great service - as usual!
Mari L.
5 months ago
HVAC unit air filter difficult to get to. Service person asked to see it. Once realized that it was a tight squeeze and difficult to get to, he didn’t do it. Asked last time filter was changed, then said, oh, it should be good. Shrugged it off cause he didn’t want to deal with it. Rest of service was good.
As far as home warranty went, he didn’t do cleaning, filter check, anything I would have had done by my own HVAC company for spring and fall maintenance.
Allan O.
5 months ago
Eugene provides excellent professional workmanship to inspect our heating unit under of AHS warranty. Last fall, he tuned up our heating unit, returned today for routine service on our A/C. Looking forward to seeing him again this fall! We highly recommend JT Services!
Roger K.
5 months ago
Every detail was EXPERTLY handled. Initial evaluation and diagnosis was spot-on. While the manufacturer's part required was on backorder, I appreciated always being kept in the loop as time went on. Mykhailo was experienced and knowledgeable about absolutely everything and made the installation totally seamless. The consumate professional! I will not hesitate to use their services next time for whatever I need, and would HIGHLY recommend them to anyone. Overjoyed to see that such extreme professionalism and competence still exists. Thank you Mykhailo and JT Services!
A A
5 months ago
Fast response, very friendly, explained everything well, at a fair price. Will absolutely use again.
Bradley H.
5 months ago
Professional and courteous technician
Brian B
5 months ago
Eugene was great as usual
Tiwana J.
5 months ago
The expert explain everything I need to know, and I was happy we the service.
Angela B.
5 months ago
The technician was very thorough and knowledgeable.
Victor R.
5 months ago
JT Services is awesome!
the tech knew exactly what was wrong
very professional and personable. 10 stars
Joseph W.
5 months ago
Very professional.
D L
5 months ago
Quick, efficient, and great job!
Keith B.
5 months ago
Mykhailo was great. He found out what the problem was ordered the part. And fixed it right away. Great experience
Valarie W.
5 months ago
Service was great, everything was explained and they even gave me pictures of the problem.
Jane M.
5 months ago
JT Services are phenomenal. I had an issue with my Miele steam oven and Mykhailo came the next day to fix it. This was after I had been told by the very reputable store where I bought it that I would need a new water pump. Since the repairman did absolutely nothing to determine this, I went with JT Services based on their many excellent 5 * reviews. I’m so glad I did. I was very impressed with Mykhailo, his expertise and honestly and I have no hesitation in highly recommending JT Services.
Eric Z.
5 months ago
I needed to have my AC replaced due to age and wear and tear. I have a warranty service through AHS who contracted JT Services as my technicians. They were quick to schedule a call both times (for the initial diagnostic visit and then for the new unit install visit). They were also very professional and efficient and explained the different parts of the process as they came up (and even fixed a small non related gas leak by my water heater). I am happy with the overall result.
Tom W.
6 months ago
After discovering that our 54 bottle wine cooler was no longer working I began contacting several local appliance repair companies. Many companies were not willing to work on it because it is a high-end unfamiliar brand, or they only repaired brands they sold, or didn't repair them at all.
After talking with Matt at JT Appliance they were willing to send out a tech to assess the problem. Kevin quickly found the issue. They were willing to work with me and the company to acquire the part. After a couple of weeks Kevin came out and replaced the part and repaired the unit saving me a ton of money on replacement cost and shipping.
Thanks so much JT Appliance! I will definitely contact JT them again to address any other appliance repair needs that I might have!
Vicki H.
6 months ago
Friendly, professional and very efficient. I don’t usually leave reviews but I highly recommend this company
Tanya “Tatyana” K
6 months ago
Had AC cleaned. Everything was done professionally with pictures before and after sent. Great service. Highly recommend.
Charles M.
6 months ago
Eugene is a phenomenal person to work with and his team is exceptional. They did a great job and there are never unexpected surprises with them .
We had a financial issue and they worked through it with us even very fair people to deal with overall.
Peter H.
6 months ago
The diagnosis and Repair was timely expertly executed, and reasonably priced. They will be my first call for household, Appliance repair and maintenance.
Angela W.
6 months ago
Very polite service, quickly assessed problem and fixed issue. Very satisfied!
Sal B.
6 months ago
Eugene provided us with the information on why our AC system was failing. Top notch service. The hvac techs were very respectful of our home, always covering their shoes. Most importantly, our AC has never run better. Fast and reliable service by experienced techs. Highly recommended!!
Stephen M.
6 months ago
Michael, Inna, and the team on the case again. They suggested a unit and installed it quickly. Problem solved.
Bill L.
6 months ago
Excellent service Great Tech Highly recommend
Bridgette S.
6 months ago
Fast service very knowledgeable took his time. Explain things to me so I could understand it reasonably priced we'll definitely use them again
Leeann G.
6 months ago
We had the best experience with this company, considering our broken dryer. Mike was very thorough and explained everything as he determined the problem and came back to get it working great again. We really appreciate Mike’s work.
Marlo C.
6 months ago
Very polite and very knowledgeable took care of my issues on my refrigerator.
Rocco T.
6 months ago
Technician called to let us know he was on the way arrived when he said he would was neat professional today. Great job.
RIZWAN S.
6 months ago
Eugine took care of the furnace issues. excellent tech.
A J A.
6 months ago
Very professional and knowledgeable
Gwendolyn R.
6 months ago
Outstanding service for our small business and very honest! Highly recommend.
Maya A.
6 months ago
Same day available and good reasonable price for repair and very knowledgeable
Judy H.
7 months ago
Our technician, Vitalii, went above and beyond with his service! He took the time to answer all of my questions and address my concerns. The repair process went smoothly thanks to his clear explanations and upfront pricing. I truly appreciated his professionalism and attention to detail.
Anthony W.
7 months ago
Eugene was awesome. He explained everything
Marlene Z.
11 months ago
Vitalii was very nice and he explained everything he was doing and what he found. He explained the malfunction to me, repaired it, and gave me advice on how to keep my range running better. Then, as he put it the oven back together, he asked me if I knew that the factory suggests using liquid detergent in my dishwasher to prevent leaks and prolong the life of the dishwasher. I bought gel detergent the next day! It was a very good experience!
Steve S.
11 months ago
This was probably one of the best professional experiences I've had in a long time. I called 3 hours ago, had an extremely friendly, efficient woman schedule me a call, and in no time the tech Vitali stops by and fixes the problem in 10 minutes. Not only that, but every person I talked to was extremely knowledgeable, happy, and loved their job. Fantastic service, A+++
Kyle C.
12 months ago
Mykhailo was the HVAC tech that came to inspect and repair the ice maker on my fridge. He was in and out in an hour and he fixed the ice maker for a reasonable price! Couple hours later and I heard the ice maker dropping ice (: would definitely recommend !
malita S.
1 year ago
I had a great experience with JT Services when my oven recently needed repair. From start to finish, the process was smooth and stress-free. The technician was professional, knowledgeable, and quickly diagnosed the issue. The repair was done efficiently, and my oven has been working perfectly ever since. I also appreciated the clear communication, fair pricing, and friendly service. It’s rare to find a company that combines reliability with such excellent customer care, but JT Services truly delivered. I would highly recommend them to anyone in need of appliance repair!
Alex S.
1 year ago
Techs were knowledgeable and professional. The office personnel were very responsive and had great communication. I had a full system replacement (AC and furnace). They sent three technicians. They showed up on time and started right away. When they were finished everything was cleaned up and restored as if they were never there. They did not leave until everything was tested and working correctly. The work was done partly through a third party (warranty company) and the office worked with me and the warranty company to make sure everything was ordered and processed. Great experience overall.
Update:
Just had a second system replaced (the house has 2 systems). Very similar experience as last time.
Sally Van Der B.
2 years ago
I called this morning at 9am and Vitalii came at around 12 noon - he was such a great guy and did a thorough amazing job explaining the whole thing to me - and checked outside with the vent - v impressed and grateful!!! Thank you!
Andre S.
2 years ago
He did an awesome job and was very nice!!
Everett R.
2 years ago
The tech was very friendly courteous, and was very patient in fixing the problem with my dryer. I would highly recommend this company
Christina F.
2 years ago
He was awesome
Linda L.
2 years ago
The technician was very polite, professional, prompt, and knowledgeable.
Tom C.
2 years ago
First time using JT Services. Needed gas burner adjustment on 25 yr old GE range. Vitelli identified the issue quickly made the necessary change. Our Maytag gas dryer was performing on a hit or miss basis. Vitelli noticed the outside vent laps weren’t opening as needed due to they were painted last year and ere stuck shut. This was causing overheating. The vent was adjusted and the burnt out coils were replaced. Job was completed in a timely fashion and at reasonable cost.
Paul B.
2 years ago
Excellent experience. The technician showed me his findings at every step and made recommendations as he went along. Very knowledgeable and professional. Reasonable pricing.
Ellen L.
2 years ago
AHS hired a different company to install a new furnace (Lenox)after my motor stopped working on my previous one. Everyday for a month afterwards there existed a terrible sleep-disturbing knocking sound. They sent the original installers to assess the problem. I was told the knocking was due to expansion of the air ducts and there wasn’t anything they could do. I didn’t have this sound with my original furnace. After much persistence, AHS finally sent Sash from JT services to investigate the problem. Sash and his boss (who he called on the phone) finally figured out that the above screw was erroneously placed in the motor blower; once removed, the knocking noises disappeared!! I am so pleased that they were able to fix the issue.
Scott K
2 years ago
Company responded quickly to my request, scheduled me, and had Mykhailo out my home convenient to my schedule. Mykhailo was professional, diagnosed the issue efficiently, and completed a quality repair. Price was fair and I felt that I received value for the parts and services received. I would highly recommend!
Robert R.
2 years ago
Mykhailo was awesome. Very conscientious , careful and meticulous.
He swiftly and confidently repaired our double oven. Not only were the upper and lower (baking) heating elements broken, but the computer board needed repair due to failed relays. It was removed, sent out for repair and reinstalled. Works perfectly.
Highly recommend this business and technician.
Susana R.
2 years ago
Excellent service!! Vitalii Tomashchuk gave a great service. He fix the issues and His recommendations were fair and honest. Payment process was fast and convenient. I will use them again and recommend to my neighbors and friends. Thank you!!
D B
2 years ago
I highly recommend J.T. Services. My oven stopped heating up so I called J.T. Services on Monday and Vitali came at 10:00 a.m. on Tuesday and by 12:00 p.m. my oven was heating up again. He was very professional, informative, and explained everything thoroughly. I would definitely call them again, if I have an another appliance problem. Thank you for your excellent service!